Privacy Policy

    Last updated: September 11, 2026

    1. Information We Collect

    We collect information you provide directly to us, such as your email address when you create an account, and the content you create using our tools. We also collect usage data to help us improve our services.

    2. How We Use Your Information

    We use your information to provide, maintain, and improve our services, to communicate with you, and to personalize your experience. We process your content using automated writing technology to generate drafts and feedback.

    All user activity on the platform, including content created, project selections, edits, practice sessions, and export or sharing actions, is logged and stored in our secure database. This data is reviewed by our system administrators and authorized internal team members for quality control, troubleshooting, feature development, and system improvement.

    To be completely clear about this: our administrators have full visibility into user activity. That includes the vows and speeches you write, your chatbot conversations, and your account activity. This access exists so we can support you, fix problems, and keep the platform running well. It is never used to sell your data or to market to you, and your content is never sold or used for marketing.

    Feedback you choose to submit may be shared publicly as a testimonial or review, attributed only as your first name and last initial or anonymously. Your vows, speeches, drafts, intake answers, chatbot conversations, your partner's name, and your wedding date are never shared this way.

    3. Data Storage and Security

    We use industry-standard security measures to protect your data. Your content is stored securely in our database and is accessible to you and our authorized service providers. Please be aware that our system administrators have full access to all stored data for the purposes of platform operation, support, and quality assurance.

    However, no method of transmission over the internet is 100% secure.

    4. Sharing of Information

    We do not sell your personal information. We do not use your vows, speeches, drafts, intake answers, chatbot conversations, partner's name, wedding date, or other project content for marketing purposes. Feedback you voluntarily submit may be used for testimonials or marketing, attributed only as your first name and last initial or anonymously. We may share data with trusted service providers who assist us in operating our platform, subject to confidentiality obligations. We may also disclose information if required by law.

    5. Your Rights

    Depending on your location, you may have the right to access, correct, delete, or export your personal data. You can manage much of this through your account settings, or contact us for assistance.

    6. Cookies and Tracking

    We use cookies and similar technologies to understand how you use our site and to improve your experience. You can control cookie preferences through your browser settings.

    7. Children's Privacy

    Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.

    8. Third-Party Services

    Our service integrates with third-party providers such as Google for authentication and content generation providers. These providers have their own privacy policies governing their use of your information.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page.

    10. Contact Us

    If you have any questions about this Privacy Policy, please contact us at support@vowvoice.com.